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What we can help with

The form routes to whoever handles your question. Use the labels exactly as they appear in the Reason For Contacting dropdown, all seven of them:

General Question

about how the site works or what a number means.

Support Issue

if something is broken, an alert did not arrive, or the data looks wrong.

Partnership

to embed our map or work together on coverage.

Data Licensing

for API access, historical data or bulk exports.

Advertising

to reach people during outage events.

Press / Media

for figures, quotes or permission to reproduce a map.

Other

for anything that does not fit the six above.

If the dropdown ever changes, this list changes with it. The two must always match.