County-Level Outage Awareness for State Emergency Teams

The problem

During a statewide event, emergency managers need to know which counties are hit hardest right now to prioritize crews, shelter decisions, and public messaging. Pulling that county by county from utility sites wastes critical minutes. Outage Pro delivers live, county-level outage severity for your state — with the worst-hit counties surfaced automatically — so your team can prioritize from a single, current view.

Key data points

• County-level customers out & served
• Outage % per county (current severity)
• Top-5 counties by customers out
• County → utility drill-down
• County GeoJSON for a state heat map
• Last-updated (UTC)

Key benefits

1. 

   Prioritize fast

   Hardest-hit counties ranked automatically; no manual sorting.

2. 

   County-level clarity

   Severity for every county in your state from one feed.

3. 

   Drill to the cause

   See which utilities are driving a county's outages.

4. 

   State heat map ready

   County GeoJSON renders severity maps instantly.

5. 

   Stay ahead with alerts

   Webhooks trigger when a county crosses your threshold.

Who it's for

• State Emergency-Management Departments
• County EOCs

County-level awareness for EOCs

When a storm hits a whole state, the first question is always the same: which counties are worst off right now? Outage Pro answers it without anyone checking county by county. The page shows live outage severity for every county in the state, with the hardest-hit counties ranked automatically, so a state EOC can prioritize crews, shelter decisions, and public messaging from one current view. Each county shows its customers out and customers served, the outage % for that county, and a last-updated time, so briefers know how fresh the number is. From any county you can drill into the utilities behind its outages, which turns "the northeast of the state is dark" into a real list of where and who to send crews. That level of county detail is what an EOC needs early in an activation, before the picture is clear anywhere else.

From daily monitoring to activation

The same feed works on a quiet Tuesday and during a landfalling storm. On a normal day, staff watch baseline conditions and catch the first outages as they appear. As an event builds, that quiet monitoring turns into an activation without anyone switching tools. Instead of refreshing utility pages, you set thresholds and let webhooks do the watching, so an event is pushed the moment a county crosses the level you care about and the EOC hears about it instead of finding out late. One current, county-level view carries the team from the first sign of trouble through the peak of the response.

Coordinating with counties and utilities

A response runs across agencies, counties, and utilities, and they all need to be looking at the same numbers. Because Outage Pro is an objective, third-party feed, state teams, county EOCs, and partner agencies get one shared picture instead of a pile of utility screenshots. Optional county GeoJSON renders a statewide severity map inside your own GIS and dashboards without sourcing boundary files, so a common operating picture is straightforward to set up. Everyone plans and briefs from the same neutral, consistent figures.

National power outages